AWS Global Network Outage
Dear Customers,
Investigating – We are aware of a widespread Amazon Web Services (AWS) outage that is currently affecting some parts of infrastructure.
Our team is actively monitoring the situation and impact whilst AWS works on restoring their systems.
Further updates will be provided as more information becomes available.
Current Impact:
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Some of our Vodafone services are effected
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Some services hosted on AWS may be slow or unavailable
Next Update: Within 60 minutes or as soon as new information is available.
Kind Regards
Lewis Wiltshire
Apollo Technology Support Team
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Official comment
Dear Customers,
AWS outage has now been resolved.
All services have now been restored
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Dear Customers,
Update – October 20, 2025
Amazon Web Services (AWS) has identified the root cause of the ongoing outage impacting multiple services across the region. Their engineering teams are actively working on implementing a fix and restoring full functionality.We continue to monitor the situation closely and will provide further updates as more information becomes available from AWS.
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Dear Customers,Oct 20 11:03 AM BST We continue to observe recovery across most of the affected AWS Services. We can confirm global services and features that rely on UK-EAST-1 have also recovered. We continue to work towards full resolution and will provide updates as we have more information to share.0
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Dear Customers,Please see the latest from AWSOct 20 16:04 BST We continue to investigate the root cause for the network connectivity issues that are impacting AWS services such as DynamoDB, SQS, and Amazon Connect in the US-EAST-1 Region. We have identified that the issue originated from within the EC2 internal network. We continue to investigate and identify mitigations.0
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