PLEASE NOTE - We are committed to providing our customers with, first-class support. Given the ever-changing situation surrounding COVID-19, we wanted to alert you to some potential changes that could affect certain support channels in the coming days.
First, we want to reassure you that we have a thorough business continuity plan, which leverages our team to ensure support will continue to be provided in the event that the availability of any location is impacted. Our business continuity plan takes many factors into consideration including how we serve customers by location, product and customer segment. We have also tested our continuity plans to ensure business continuity while maintaining security compliance.
We may reduce some services temporarily. Any of these changes will be posted on our Support Portal, so please log in for the latest news.
We are committed to providing you with the best support possible during this uncertain time

We are receiving a much higher than usual level of tickets and requests during this period and response time may be effected.